Defined routine work
Name the supported software, checks and backup arrangements before the next update.
Website maintenance
Give your existing website a clear care and support routine.
Keep everyday website responsibilities clear
A working website depends on more than its visible pages. Software, hosting, connected tools and access all need clear ownership. We review the existing platform and agree a practical maintenance scope, including supported updates, backup arrangements and core customer-journey checks. Changes follow the agreed review process, with completed work and open issues recorded. When something needs attention, your team knows how to report it and who handles the next step. Redesigns and new features are scoped separately.
Explore the fit ↗Less uncertainty around everyday website care
Changes you can follow
Record what was changed and check agreed customer journeys after maintenance.
A clear support route
Set reporting contacts, response expectations and third-party responsibilities.
Your website care plan
- 01
Platform, access and dependency review
- 02
Agreed update and backup schedule
- 03
Core journey checks and change record
- 04
Support contacts and issue escalation process
Your proposal confirms the selected deliverables, language versions, review rounds, timing and fees.
How the care routine is established
- 01
Review the website
Identify the platform, hosting, account ownership, integrations and current backup setup.
- 02
Agree the care scope
Define supported updates, checks, backup handling and support response expectations.
- 03
Maintain and check
Carry out approved work using the agreed change process and test core journeys.
- 04
Record and follow up
Log completed work, report issues and coordinate next actions with the responsible owner.
When a campaign site needs an ongoing owner
A Korean product brand has launched its bilingual website and now needs someone to coordinate routine care. We review hosting and access, agree a maintenance schedule and define checks for product pages and inquiry forms. The brand receives a clear work record and a support route when a problem is reported.
Illustrative scenario and editorial imagery. This is not a client case study or a confirmed partnership.
Questions about website maintenance
Can you maintain a website built by another team?
We first review the platform, access, dependencies and existing issues. We confirm supportable work and may recommend initial remediation before a recurring care arrangement.
Are recovery and urgent issues included?
Backup handling, restoration responsibilities, response hours and urgent support are defined in the agreed plan. A backup does not guarantee recovery in every situation.
Does maintenance include a redesign or new features?
Routine care covers the tasks named in the plan. New functionality, redesigns, migrations and substantial content projects are scoped separately.
Make website care easier to manage
Share your website, platform and current support setup. We will identify the responsibilities and checks that need a clear owner.
Discuss website maintenance